Privacy Policy

My Car Insight Privacy Policy

Effective Date: 30-Jan-2025

Introduction

My Car Insight, LLC (“we,” “us,” or “our”) provides vehicle research, location, and negotiation services through our websites, mobile applications, and other online platforms (collectively, “Services”). This Privacy Policy explains how we collect, use, share, and protect your personal information. By using our Services, you agree to the practices outlined in this policy. If you do not agree, please discontinue your use of the Services.

1.Information We Collect

We collect personal and technical information to improve our Services, fulfill requests, and maintain security.

A. Information You Provide Directly:

  • Account Information: Name, address, email, phone, username, and password when you create an account.
  • Payment Information: Payment details are processed through secure third-party providers, including credit/debit card numbers, expiration dates, and security codes.  Bank accounts and routing numbers for ACH payments.  
  • Identification Data: Driver’s license or Social Security numbers if needed for specific services.
  • Transaction Information: Details about your interactions with us, including requests, purchases, and communication history.
  • Preferences and Submissions: Vehicle preferences, survey responses, or requests made through our Services.

B. Information Collected Automatically:

  • Device Data: IP addresses, browser type, device model, and operating system.
  • Usage Data: Pages viewed, session lengths, return visits, and interactions with our content.
  • Location Data: General or specific location based on your device settings and IP address.
  • Cookies and Tracking Technologies: Cookies, beacons, and tracking pixels to enhance your experience and collect analytics.

2.Use of Information


We use personal and technical information to:

  1. Provide, manage, and improve our Services.
  2. Verify your identity and ensure security.
  3. Process payments and fulfill service requests.
  4. Communicate service updates, promotions, and relevant offers.
  5. Provide customer support and respond to inquiries.
  6. Prevent fraud, enforce our terms, and comply with legal obligations.
  7. Conduct internal analytics to improve products and user experience.

3. Sharing of Information

We share your information in the following cases:

  • Service Providers: With third-party providers for payment processing, analytics, hosting, and marketing support.
  • Legal Requirements: When required by law, court orders, or to protect our rights and comply with legal obligations.
  • Business Transfers: If we engage in a merger, acquisition, or sale, your information may be transferred to the new owner.
  • With Your Consent: When you opt-in for additional services or share information with third parties through our platform.
  • Aggregated Data: Non-personal data shared with partners for analytics or research.
  • Third Party Advertisers– We do not sell any customer data to anyone for any reason. 

4.Cookies and Tracking

We and our partners use cookies and other tracking technologies to:

  • Recognize returning visitors and remember preferences.
  • Monitor site usage and measure traffic.
  • Improve our Services through analytics.

You can control cookies via your browser settings. For more details, visit Google Analytics Privacy Policy.

5.Managing Your Information

You have the right to access, update, or delete your personal information:

  • Account Management: Access or update your data by logging into your account.
  • Communication Preferences: Opt out of promotional emails through the unsubscribe link in messages.
  • Data Deletion: Request deletion of your account unless retention is required by law or for legitimate business purposes.

6.Data Security and Retention

We implement security measures such as encryption, firewalls, and secure servers to protect your data. However, no system can guarantee 100% security. We retain your information only as long as necessary to fulfill business and legal obligations.

7. Children’s Privacy

Our Services are intended for individuals aged 18 and older. We do not knowingly collect personal data from children under 13. If we become aware of such data collection, we will promptly delete the information.

8.Third-Party Links and Social Media

Our Services may link to third-party websites or offer features that allow sharing on social media. These sites operate under their own privacy policies, and we are not responsible for their practices.

9.Changes to This Privacy Policy

We may update this policy from time to time. Significant changes will be communicated through our website or directly to you. Continued use of our Services after changes are posted indicates your acceptance of the updated policy.

10.Contact Us

For questions or requests regarding your personal information, please contact us at:

My Car Insight, LLC

Email: Info@mci.com

Address: 123  street